FAQ
Do you ship worldwide?
Yes. We ship worldwide via DHL Express. Shipping costs are calculated at checkout based on your destination and order value.
How long will my order take?
Most made-to-order artworks require up to 20 business days for production. DHL Express delivery usually takes an additional 3–15 days, depending on the destination. If you need an artwork by a specific date, please get in touch before ordering and we’ll do our best to accommodate your request.
Will I have to pay customs or import taxes?
International orders may be subject to import duties, taxes or customs fees determined by your country. These charges are not included in the artwork or shipping price and are the responsibility of the buyer.
Are the artworks handmade?
Yes. The ceramic works are handmade and individually finished. Small variations in color, finish and dimensions are a natural part of the work and make each piece slightly different.
Can I order a Ceramic Pill in a different color?
Yes. A curated selection of colors is available to purchase directly from the shop. If you have another color or combination in mind, you can request a custom-made Pill.
Can I order a custom Pill or Pill Set?
Yes. Custom Pills and Pill Sets are available by request. You can choose your preferred word and colors, and Pill Sets can be made with two or three Pills in either 20mg or 30mg.
Are the artworks signed?
Yes. Original artworks are signed. Limited-edition works are signed and numbered where applicable.
Can I return an artwork?
Because the artworks are handmade and many are made specifically to order, sales are generally final. If your artwork arrives damaged or there is another problem with your order, please get in touch and we’ll help resolve it.